How to cancel my Play or Learn subscription? - iOS


Applicable to:         Kinedu I Play                Kinedu I Learn


Given that your purchase was made through the App Store, the following actions will allow you to unsubscribe from your Kinedu's membership and prevent further charges.


To cancel from your iPhone, iPad, or iPod touch:

1. Go to Settings > [your name] > iTunes & App Store.

2. Tap on your Apple ID at the top of the screen, then tap on View Apple ID. You might need to sign in with your Apple ID.


An iPhone X open to the iTunes & App Store settings. A menu is in the foreground of the screen, and View Apple ID is highlighted.

3. Scroll to Subscriptions, then tap on it.


An iPhone X showing the Account Settings screen. The Subscriptions button is highlighted.

4. Tap on the subscription that you want to manage. If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Learn what to do if you still can’t view your subscription.

5. Use the options to manage your subscription. You can choose a different subscription offering or tap on Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.


An iPhone X showing an Apple Music subscription. A pop-up is in the foreground, asking to confirm cancellation of the subscription.


To cancel from your Mac or PC:

1. Open iTunes.

2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.


An iTunes window with the Account menu open in front of it. View My Account is chosen in the menu.

3. Sign in with your Apple ID, then click View Account.

4. On the Account Information page, scroll to the Settings section. To the right of Subscriptions, Click Manage.

5. To the right of the subscription that you want to manage, click Edit. If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Learn what to do if you still can’t view your subscription.

6. Use the options to manage your subscription. You can choose a different subscription offering or click Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.


An iTunes window showing an Apple Music subscription. A message is in the foreground asking to confirm cancellation of the subscription.


For further information visit https://support.apple.com/en-us/HT202039#subscriptions.